Allego have a dedicated free customer helpline (0800 029 4601) to support drivers should they need any assistance with the operation of the charge post.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
You can also email us and we’ll get back to you as soon as we can.
For all queries related to Shell Service Stations and Shell Drivers’ Club, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK