It usually takes between around 72 hours for the points to update from the transaction to you account.
If your points balance isn't updated and you are concerned that the points have not flowed into your account yet you may wish to speak to someone in our team about this. If so you can chat with us during business hours - 8:00AM to 4:45PM Monday to Friday. Please click on "chat with us" which you will see below.
Alternatively you can contact us here.