We’re sorry to hear that you had a bad experience during a recent visit to one of our service stations and we’d like to put that right. Please provide us with details via our webform or via the red ‘Help’ button at the bottom of your screen. Alternatively you can also contact us via email at generalpublicenquiries-UK@shell.com and we’ll do our best to resolve your concern.
Your feedback is important to us as it helps us to improve and ensure that we continuously offer you the best customer service. Please follow the link below if you would like to take our online customer satisfaction survey.
