Whether lost, misplaced or stolen, we're here for you. Get in touch with us on 0800 731 31 31 to request a replacement card.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
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You can also send us a request via web form.Shell Go+
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Shell Stations General Enquiries
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
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0800 731 8888
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For questions about Shell forecourts, please press 2
If you’re calling to speak to Shell Energy about home energy or broadband, it’s 3
For help with technical information about fuels or lubricants, press 4
Or for electric vehicle Shell Recharge, press 5
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