If you are a customer of Shell Broadband and need to contact their customer service, there are a few different ways to get in touch with them. Here's how you can contact Shell Broadband:

Online Chat: Shell Broadband offers a live chat feature on their website. You can access it by clicking on the chat icon at the bottom right of the webpage. The chat service is available from Monday to Saturday, 8 am to 8 pm, and on Sunday, from 9 am to 6 pm.
Phone: You can call Shell Broadband's customer service team on 0330 094 5801 from Monday to Saturday, 8 am to 8 pm, or on Sunday, from 9 am to 6 pm.
Email: You can also contact the Shell Broadband customer service team via email at broadband.support@shellenergy.co.uk
Social media: You can also reach out to Shell Broadband through their social media channels, including Facebook and Twitter.