Get in touch with the Shell Recharge customer service team. Please note this service line can only support you with EV related topics. If you have any questions regarding loyalty or other Shell services go to the live chat.
> Call us at 0800 73 18888 - choose option 1: Electric vehicle Shell Recharge
Email - customerservice@shellrecharge.com
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No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.
Shell Go+Shell Stations General Enquiries
Phone
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
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Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
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