Q. What is Spin to win ?
A. Spin to win is a fun game in the Shell App exclusively for Shell GO+ Rewards members. To unlock the game, Shell GO+ Rewards members must simply make a qualifying transaction of £20 or more of any Shell petrol or diesel (in a single transaction) at any Shell fuel station in England, Scotland or Wales and scan the Shell App, card or key fob when paying at the till. Spend on electric vehicle charging is excluded from this promotion.
A few moments later you can then play Spin to win for a chance to win one of seven prizes. Plus, win or lose Shell GO+ Rewards members opted into receive email communications will be entered into the Grand Prize Draw for chance to win £1000 of Shell fuel
The promotion runs between 2nd December 2024 up to and including 24th December 2024 (“Promotion Period”).
Q. Do I need to be a member of Go+ to play Spin to win?
A. Yes, participants must be a Shell GO+ Rewards member prior to making a qualifying transaction, have a registered Shell GO+ Rewards email address and installed the Shell App to be able to play Spin to win.
Q. Do I need the Shell app to play Spin to win?
A. Yes, Spin to win is only available in the Shell App.
Q. How do I join Shell GO+ Rewards?
A. Simply download the Shell App and register. Don’t forget to opt into email communications to keep up to date on the benefits of Shell GO+ Rewards and to be entered into the to win the Grand Prize Draw.
Q. How much do I need to spend to play Spin to win?
A. To unlock Spin to win, Shell Go+ Rewards members must make a qualifying transaction of £20 or more of any Shell petrol or diesel in one transaction at a Shell service station during the promotional period and scan their Shell App at the till.
Q. I paid at the pump can I still play Spin to win?
A. Shell GO+ Rewards members transacting via Pay at Pump are eligible to play Spin to win with a qualifying single pay at pump transaction of £20 or more of any Shell petrol or diesel.
Q. Do B2B Commercial Fleet Card transactions qualify to play Spin to win?
A. Shell GO+ Rewards members transacting with a B2B Commercial Fleet card are eligible to play Spin to win with a qualifying transaction of £20 or more of Shell petrol or diesel where a Shell GO+ Rewards barcode is scanned as part of the transaction.
Q. How do I play Spin to win?
First, participants must unlock the game Spin to win with a qualifying transaction of £20 or more of any Shell petrol or diesel and scan their Shell app when paying at the till. Each Spin to win game can be played once. You have either up to 20 days from receiving the game to complete your single play or up to and including 24th of December 2024 for your single play of that game, whichever is sooner.
1. Click on Shell GO+ Rewards Games to open the game and proceed through the screens to Spin to win.
2. The wheel is divided into eight sections, of which there are seven winning and one non-winning section. When wheel stops on a winning section, the participant wins the indicated prize.
Spin to win fuel or hot drinks prizes will be automatically allocated to the winning Shell GO+ Rewards member’s account for them to redeem within their validity period. If you win Shell GO+ Rewards points, these will be automatically added to you points balance.
The prizes a participant can win in Spin to win game are specified in section 5 of the Terms and Conditions available at www.shell.co.uk/s2wdec24terms
Q. How many times can I play Spin to win?
A. During the Promotion Period, a participant can qualify to play Spin to win a maximum of 3 (three) times per day. To unlock one game the relevant conditions for participation described in section 3 of the Terms and Conditions must be fulfilled. To avoid doubt, each game requires a separate transaction at a Shell service station for a minimum of £20 or more of any Shell fuel in each transaction. During the Promotion period, a participant can play Spin to win a maximum of 42 times.
Q. What are the instant prizes?
A. The following instant Spin to win prizes will be automatically allocated into winning Shell GO+ Rewards member’s account. For more information refer to section 5 of the Terms and Conditions available at www.shell.co.uk/s2wdec24terms
- £100 of Shell fuel
- £50 of Shell fuel
- £5 of Shell V-Power performance fuel
- Mystery prize
- Half price hot drink
- 200 Shell GO+ Rewards points
- 25 Shell GO+ Rewards points
Q. How do I know if I have won and instant Spin to win prize?
A. A pop up will appear in the game to show if you have won, your fuel or hot drink reward prize will be automatically allocated into the Rewards section of your Shell GO+ Rewards account. If you win Shell GO+ Rewards points, these will be automatically added to you points balance.
Q. How will I know if I have won the Grand Prize Draw to win £1000 fo Shell fuel?
A. The Grand Prize Draw will be conducted 28 days after the end of the Promotion Period, and you will be notified within 28 days of this draw if you have won. You will be notified via the email address associated with your Shell GO+ account. This is why we require email opt in consent for you to enter the Grand Prize Draw
Q. Do I need to be opted-in to receive communications to play Spin to win?
A. Any participant who has consented to receive notifications through a push notification in the Shell mobile application will be informed after one hour of the fulfilment of the qualifying transaction that they have unlocked Spin to win.
If you are not opted into email communications you will not be entered into the Grand Prize Draw but you can play the Spin to win and win an instant prize.
Q. I did not scan my Shell GO+ Rewards app at the till, can I still play Spin to win?
A. Spin to win can only be unlocked by Shell GO+ Rewards members who scan their Shell GO+ Rewards barcode at the till with a qualifying transaction of £20 or more of any Shell fuel. It is not possible to unlock the game without scanning your Shell App or your Shell GO+ Rewards card or key fob at the till.
Q. I haven’t received my fuel reward, what should I do?
A. Contact our Customer Service Centre via GoPlusCSCUK@shell.com
Q. Can I opt into marketing communications just for this promotion and opt out again later?
A. Yes, you can opt into and out of marketing communications at any time via your Shell GO+ Rewards app: tap on More / Settings / and toggle on the Email Notifications for Shell GO+ Rewards.