The charge cards section of the app acts like a wallet, it holds all your Shell Recharge charge cards for seamless charging at home or on-the-go. If for any reason you need to charge but do not have an active Shell Recharge card in your “wallet” we create a digital card. We do not want you to ever be in a position where you are unable to charge. With a digital card, you can continue to charge without a physical card, on app-enabled charge points.
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
If you are a Shell Recharge customer, please note that live chat is currently not available for you.
Online Request Forms
You can also send us a request via web form.
UK Shell Go+ Rewards EnquiriesShell Service Station Enquiries
Shell Recharge - On the Go Charging (Cards, Billing & Payment)
Shell Recharge - For chargepoints at home or at business locations
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