Green – Available
Orange - Occupied
Blue – LED colour on the charge point
Red – Out of Service
Grey – Unknown
Orange - Occupied
Blue – LED colour on the charge point
Red – Out of Service
Grey – Unknown
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
If you are a Shell Recharge customer, please note that live chat is currently not available for you.
Online Request Forms
You can also send us a request via web form.
UK Shell Go+ Rewards EnquiriesShell Service Station Enquiries
Shell Recharge - On the Go Charging (Cards, Billing & Payment)
Shell Recharge - For chargepoints at home or at business locations
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK