A Shell operated charge point includes any hardware from our product portfolio or a third party charge point that we sell.
In some cases, such as at Shell forecourts, we may own the hardware. There are also other examples, where we provide the hardware, but it is actually owned by a business, company or person. However, in all these cases, we operate the software on the charge point and are responsible for making sure it works.
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No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
If you are a Shell Recharge customer, please note that live chat is currently not available for you.
Online Request Forms
You can also send us a request via web form.
UK Shell Go+ Rewards EnquiriesShell Service Station Enquiries
Shell Recharge - On the Go Charging (Cards, Billing & Payment)
Shell Recharge - For chargepoints at home or at business locations
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