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Why do I need to complete the online installation intake?

We ask you to complete the online installation intake to understand exactly what it takes to install the right charge point for you.

We ask some important questions about your home situation and what requirements you have for your charge point. Based on that information, we try to determine what type of electricity supply you have and the best place to install your charge point.
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No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.

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For more information, feel free to chat with our team using our Live Chat feature.

Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.

Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.

If you are a Shell Recharge customer, please note that live chat is currently not available for you.

Online Request Forms

You can also send us a request via web form.

UK Shell Go+ Rewards Enquiries

Shell Service Station Enquiries

Shell Recharge - On the Go Charging (Cards, Billing & Payment)

Shell Recharge - For chargepoints at home or at business locations