If all charging sessions are to be registered on the selected charge card by activating AutoCharge, you will not be able to set up guest usage. This is because it is not possible to set up guest usage when no individual charging user is identified. Once you've set up AutoCharge, any car can start a charging session at your charge point. We therefore recommend that you only use AutoCharge when you can control who has access to your charge point.
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If you are a Shell Recharge customer, please note that live chat is currently not available for you.
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Shell Recharge - On the Go Charging (Cards, Billing & Payment)
Shell Recharge - For chargepoints at home or at business locations
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