If you connect the cable or start a session after the scheduled start time but still within the time slot of the scheduled session, your car will be charged according to the charging schedule. If you connect the cable or start a session after the scheduled charging session has expired in its entirety, that charging session will be skipped and the next time planning will be performed later.
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If you are a Shell Recharge customer, please note that live chat is currently not available for you.
Online Request Forms
You can also send us a request via web form.
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Shell Recharge - On the Go Charging (Cards, Billing & Payment)
Shell Recharge - For chargepoints at home or at business locations
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