If you haven't received your card within 2 weeks you can contact our customer service team via live chat option in the bottom right of this screen, or at GoPlusCSCUK@shell.com, our customer service team will reorder your card for you. Or you can reorder the card yourself via the Shell Go+ website www.goplus.shell.com.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.Shell Go+
Shell Stations General Enquiries
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK