Earning Visits. A maximum of 3 qualifying visits per day can be credit to your account.
These visits will need to meet the minimum spend required for fuel (£10 or more) and/or non-fuel related (£2 or more in the shop).
Please note, if 2 or more visits occur within 10 minutes of each other, both transaction will be amalgamated and will count as one qualifying visit.
Redeeming rewards. Member benefits and rewards can be redeemed in up to 5 visits each day.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
You can also send us a request via web form.
Shell Go+For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
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Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
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