Don't worry you haven't lost any points. Any points that you have earned up until 30th June 2019 will be sent to you through your chosen reward in the final statement at the end of August/beginning of September 2019. If you have chosen to receive vouchers they will need to be redeemed within the expiry date.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.Shell Go+
Shell Drivers Club
Shell Stations General Enquiries
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK