Please close down the app and then try opening it again. If this does not work please uninstall the app and then reinstall it. If the issue persists we will be happy to help you via our customer service live chat function at www.goplus.shell.com.
For more information, feel free to chat with our team using our Live Chat feature.
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Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
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