We are working hard to fully integrate our mobile payment function, Fill up & Go, into our Go+ reward programme. Until this time you may experience a delay in seeing your qualifying visit appear on your Go+ tracker. Please be aware that this delay can be anywhere between a 24 hr to 4 day (Friday- Monday) lapse time.
If you need further help on this subject you can chat with us during business hours - 8:00AM to 4:45PM Monday to Friday. Please click on "chat with us" which you will see below.
Alternatively you can contact us here: https://www.goplus.shell.com/en-gb/contact-us