Pay at Pump has not yet been fully integrated into Shell Go+. When you use Pay at Pump you will still be awarded a "visit" (within 72 hours of your visit), however, it is not currently possible to redeem your rewards using Pay at Pump, this includes Uber Pro and Shell Energy Discounts.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.Shell Go+
Shell Drivers Club
Shell Stations General Enquiries
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
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