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My uber discount is not showing in my account/ hasn't been applied?

  • Updated

Please make sure that you have used the same email to create your Shell Go+ account and sign up to Uber Pro, allowing 24-48 hours after signing up to both Uber Pro and Shell Go+ for your discount to be activated.

Please also note that Uber discount will not be applied when using Pay at Pump. In order to receive your discount, please pay at the till.

After these checks if your discount is still not showing in your account please reach out to our support team via live chat on our Shell Go+ website (https://www.goplus.shell.com).

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