fuelService is an app that allows drivers with physical limitations to contact Shell service stations to request assistance with refuelling before making a journey. Once help is confirmed, you can use the app to notify the station when you arrive. We make customers aware of our mobile payments offer Pay at Pump via the Shell app, but you can also pay via card or cash.
Please click here to see the service in action.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
You can also send us a request via web form.
Shell Go+For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
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Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
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