Most of our sites have one post available. We are working on providing multiple posts on as many sites as possible. Although customers cannot reserve a charging post in advance, you can check if the charge post is available using the Smoov or Shell Recharge apps. Within the apps, Shell Recharge locations are marked with the Shell logo above a circle. This circle appears green when the charge post is available and red when in use.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.Shell Go+
Shell Drivers Club
Shell Stations General Enquiries
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK