Home Charge Points
- How to prepare for my charge point installation?
- Is 1-phase charging sufficient for most connections?
- Do I need a 3-phase connection?
- What is 3-phase charging?
- What is a 'Future Proof' installation?
- Do 3-phase charging stations have balanced loads?
- How can a lease driver set up AutoCharge?
- How do I reset my charge point(s) with remote control?
- How can I end a charging session with Remote Charge Point Control?
- How can I start a charging session with Remote Charge Point Control?
- I can't use the Remote Charge Point Control option in my account. What is the reason for that?
- My charge point is no longer responding - what should I do?
- How can I customize remote control in my account?
- My charge point has the status Unknown, can I still use remote control?
- Who is guest use for?
- What is guest use?
- I am a lease driver. How do I activate a charging schedule?
- With which charge points is this feature compatible?
- What does charge point planning involve?
- What is the difference between a session and a schedule?
- What if I want to start charging now?
- What happens if a charge point goes offline?
- What happens if a user connects the car after the scheduled time?
- How do I set up a charging schedule?
- What if I have a schedule for my car?
- What can I do if my schedule isn't working?
- Can I still use my charging card to start/stop a charging session?
- Do I no longer need a charge card at all if I have set up AutoCharge?
- Can I use AutoCharge in other locations as well?
- What is AutoCharge for lease drivers?