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  1. Shell Support
  2. Shell Go+
  3. Shell Energy

Shell Energy

  • As a Shell Energy customer how do I get my partner saving from Shell Service stations?
  • What rewards do I get for joining Shell Go?. What is the additional benefit for a Shell Energy customer joining Go+?
  • I'm a Shell energy customer and need to know if there a limit on how many litres the fuel discount applies to in Shell Go+
  • I'm a Shell energy customer and need to know if I can roll over unused litres from two or more consecutive months in Shell Go+.
  • I'm a Shell Energy customer and would like to know how and when does my fuel allowance refresh in the Shell Go+ programme?
  • After linking my Shell Energy and Go+ accounts my % fuel saving is not visible in the Shell app, what should I do?
  • I seem to have lost my Shell Energy partner fuel saving reward in Go+ can you help explain why this may have happened?
  • In Shell Go+ can the partner fuel saving reward be used for all fuels at the service station?
  • Do I need to have both my Energy & Broadband with Shell Energy to benefit from a discount in Go+?
  • I'm a Shell Energy customer and wish to sign up for Go+ but don't have a smartphone, what can I do?

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