If you would like any further information please contact the Shell Customer Service Centre via the 'Online Request Form' or via the red 'Chat' button at the bottom of the screen. Alternatively you can also contact us via email at generalpublicenquiries-UK@shell.com or call 0800731888 and we’ll do our best to help you.
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For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
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Phone
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