We're sorry to hear you had a bad experience with us. We pride ourselves on friendly customer service, so we'd love to put it right. Please drop us a line at firstname.lastname@example.org or give us a call on 0800 731 8888 and and we’ll do our best to make it right.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
You can also email us and we’ll get back to you as soon as we can.
For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK