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Will I be charged for using the Shell App?

  • Updated

The Shell App is completely free and there are no costs for using the service.

The app requires an internet connection, so please check that your network provider won't charge you for the mobile data used, or use our free Wi-Fi available at many of our Shell Service stations.

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Phone

For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:

Monday to Friday: 8.00AM to 5.00PM

Get phone number 0800 731 8888
For electric vehicle Shell Recharge, press 1
For Shell Go+ reward programme, press 2
For general questions or to tell us more about your mobility site experience, press 3
For questions related to Shell Energy, gas, electricity, or broadband, press 4
If you are a driver and a FLEET Shell card holder, for questions regrading PIN number, card balance or issues with payment, press 5