Shell Go+
Shell Go+
- How Does Shell Go+ work?
- I don’t have the Shell app, how do I activate my Shell Go+ rewards?
- Can I use more than one reward on a single transaction in Shell Go+?
- Is the Shell Go+ programme available in all Shell Sites?
- Can my Shell Go+ visit be counted if I have used up a reward or offer within the same transaction?
- My Shell Go+ transactions have not updated properly so I have not been awarded my visit. What should I do?
Drive Carbon Neutral
- How can Shell Go+ customers opt-in to drive carbon neutral?
- What are carbon emissions?
- How are carbon emissions calculated?
- What is carbon offsetting?
- Why is Shell investing in nature?
- What Projects are on the go?
Shell Go+ Let's Do Some Good
- How Does Let’s Do Some Good Work?
- What Are The Charities I Can Choose From?
- How Do I Choose a Charity to Support?
- Can I Change My Charity After I Have Selected It?
- Do My Votes Still Count If I Use Pay At Pump?
- When Is The Last Day To Vote?
Shell Energy
- As a Shell Energy customer how do I get my partner saving from Shell Service stations?
- What rewards do I get for joining Shell Go?. What is the additional benefit for a Shell Energy customer joining Go+?
- I'm a Shell energy customer and need to know if there a limit on how many litres the fuel discount applies to in Shell Go+
- I'm a Shell energy customer and need to know if I can roll over unused litres from two or more consecutive months in Shell Go+.
- I'm a Shell Energy customer and would like to know how and when does my fuel allowance refresh in the Shell Go+ programme?
- After linking my Shell Energy and Go+ accounts my % fuel saving is not visible in the Shell app, what should I do?
Uber Partnership
- Do I need to activate my Uber Pro discount?
- My uber discount is not showing in my account/ hasn't been applied?
- I used Pay at Pump but didn’t receive my Uber Pro fuel discount?
- How do I know if I’m receiving my Uber Pro fuel saving?
- Can I use more than one reward on a single transaction?
- Will I still receive a visit when I use my Uber Pro fuel saving?
Shell Drivers Club
- What has happened to my Shell Drivers' Club points now that the programme has ended?
- Can I still register for Shell Drivers' Club?
- My family member died. What do I do with their Shell Drivers' Club account and points?
- Can I still earn Avios at Shell?
- I am a current Shell Drivers' Club user. How can I join the new Shell Go+ programme?
