Shell Go+
Shell Go+
- How Does Shell Go+ work?
- Do I need to put in my vehicle registration on the 'Order Shell Go+ card' page?
- Why has my key fob, my Shell Go+ card and my digital Shell Go+ barcode all got different numbers on them?
- Why did I not get a visit in my Go+ tracker when I used Pay at Pump?
- Does my Shell Drivers' Club registration apply to Shell Go+?
- I did not receive my fuel reward even after 10 visits. What do I need to do?
Drive Carbon Neutral
- What are carbon emissions?
- How are carbon emissions calculated?
- What is carbon offsetting?
- Why is Shell investing in nature?
- What Projects are on the go?
Shell Energy
- As a Shell Energy customer how do I get my partner saving from Shell Service stations?
- What rewards do I get for joining Shell Go+. What is the additional benefit for a Shell Energy customer joining Go+?
- I'm a Shell Energy customer and would like to know how and when does my fuel allowance refresh in the Shell Go+ programme?
- I seem to have lost my Shell Energy partner fuel saving reward in Go+ can you help explain why this may have happened?
- In Shell Go+ can the partner fuel saving reward be used for all fuels at the service station?
- I'm a Shell energy customer and need to know if I can roll over unused litres from two or more consecutive months in Shell Go+.
Uber Partnership
- My uber discount is not showing in my account.
- How do I contact Uber?
- Do I need to activate my Uber Pro discount?
- Can I use more than one reward on a single transaction?
- How do I know if I’m receiving my Uber Pro fuel saving?
- My Uber Pro fuel saving hasn’t been applied?
Shell Drivers Club
- Can I still use my Shell Drivers' Club vouchers past the final expiry date?
- What has happened to my Shell Drivers' Club points now that the programme has ended?
- Can I still register for Shell Drivers' Club? If yes, until when can I register until?
- What is the latest date for redeeming my Shell Drivers' Club points?
- Why do I need to give you my personal information for questions about Shell Drivers' Club?
- My family member died. What do I do with their Shell Drivers' Club account and points?
