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How do I order a replacement Shell GO+ Rewards Card and Key Fob?

  • Updated

If you have lost or damaged your Shell GO+ Rewards card and key fob, don't worry. The process of getting a replacement is straightforward. Follow these steps to obtain your new set of card and key fob:

Step 1. Go to www.shell.co.uk and log in to your Shell GO+ Rewards account. 
Step 2. Scroll down on your profile page and click on the button that says "Need a New Card? Tell us why." From there, select the reason for your replacement - Lost, Stolen, Damaged, or Not Received. Then click "Apply."
Step 3. The system will ask if you are sure you want to deactivate your current card and fob. Click "Yes" to proceed.
Step 4. Enter your address so that the new set of card and key fob can be delivered to you.
Step 5: Wait for Your Replacement
Click "Submit" and wait for your new set of card and key fob to arrive. It should take no longer than 30 days to receive your replacement.

 

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