Toggle on to activate your reward in the Shell app or your online account and then scan your Shell App, card or key fob to redeem your reward. You will then need to pay any balance outstanding.
Shell GO+ Rewards members can use rewards on a maximum of five (5) individual transactions each calendar day.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
You can also send us a request via web form.
Shell Go+For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:
Monday to Friday: 8.00AM to 5.00PM
Get phone number
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK