Please refer to the Shell App to plan your journey beforehand. There are also colours that indicate the following statuses:
- Green – Available
- Blue – Occupied
- Orange - Occupied on the map
- Red – Out of Service
- Grey – Unknown
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 AM – 4:45 PM excluding public holidays.
Click on the red "Chat" button at the bottom right corner of the screen to launch Live Chat.
Online Request Forms
You can also send us a request via web form.
UK Shell Go+ Rewards EnquiriesShell Service Station Enquiries
UK Shell Recharge Enquiries
Our experts are on Twitter from Monday to Friday: 8.00AM to 5.00PM for simple questions and quick queries.
Tweet us @ShellStationsUK