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Do you have attendants that could help me fill up my vehicle with fuel?

  • Updated

We do not have a forecourt attended service, however should you have any limitations and require assistance to refuel your vehicle you can use FuelService.

FuelService is an app that allows drivers with physical limitations to contact Shell service stations to request assistance with refuelling before making a journey. Once help is confirmed, you can use the app to notify the station when you arrive.

We make customers aware of our mobile payments offer Pay at Pump via the Shell app, but you can also pay via card or cash.

Please click here to see the service in action.
Please click here for our Help and Support article: How does FuelService work? 
 
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Shell Go+
Shell Stations General Enquiries

Phone

For all queries related to Shell Service Stations and Loyalty and Rewards, we are available:

Monday to Friday: 8.00AM to 5.00PM

Get phone number 0800 731 8888
For electric vehicle Shell Recharge, press 1
For Shell Go+ reward programme, press 2
For general questions or to tell us more about your mobility site experience, press 3
For questions related to Shell Energy, gas, electricity, or broadband, press 4
If you are a driver and a FLEET Shell card holder, for questions regrading PIN number, card balance or issues with payment, press 5