Electric Charging in Shell App
- I'm trying to charge using the app, but have no internet connection What now?
- How do I charge my EV away from home?
- How and where can I charge abroad?
- How do I know which charge points are available when I'm abroad?
- How are the CO2 savings calculated?
- How is VAT calculated?
- Are the costs shown in the transaction history inclusive of VAT?
- Will I still be able to view my previous transactions and charging history?
- How much historical transaction data can I find under the Shell Recharge Transactions section?
- What information can be found under the Shell Recharge Transactions section?
- I am unable to see my invoices.
- Can I order multiple Shell Recharge cards from the Shell app?
- How can I delete my payment method from the Shell app?
- Are there any additional costs involved in paying with a credit card?
- Can I use the same debit/credit card to pay for fuel and EV charging?
- How does monthly billing work if I use a credit card as a payment method?
- Which credit and debit cards are supported?
- How can I change my payment method?
- How do I set up my credit or debit card to pay for my charging costs?
- Where can I view my invoices?
- I've lost my Shell Recharge card, how do I block it?
- How do I order and activate my charge card?
- How do I replace a lost charge card?
- Can I order a charge card in Europe using the Shell app?
- How do I activate my charge card?
- I have multiple charge cards in my account, will I receive separate invoices for each charge card?
- How do I unblock my charge card?
- I am unable to activate my charge card.
- How do I cancel the Shell Recharge card I have ordered?
- Will my Shell Recharge card also be visible in the Shell Recharge app if I have completed the activation using the Shell app?