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  1. Shell Support
  2. Shell GO+ Rewards
  3. Shell GO+ Rewards

Shell GO+ Rewards

  • Some of my Shell GO+ Rewards transactions are not showing in my transaction history, why is this happening?
  • I’m a Shell Go+ Rewards member. Where can I view my transactions?
  • How do I know I have Shell GO+ rewards and partner offers to ensure I use them before they expire?
  • I did not receive my Shell GO+ reward after I exchanged my points. What do I need to do?
  • Why didn’t I receive my Shell GO+ Rewards points when I used Pay at Pump?
  • I don’t have the Shell App, how do I activate my Shell GO+ Rewards?
  • What are the Shell GO+ Rewards member benefits?
  • How do I order a Shell GO+ Rewards card and key fob?
  • How do I redeem my Shell GO+ rewards?
  • Why can’t I redeem my Shell GO+ reward at a Shell service station?
  • When do my Shell GO+ Rewards points expire?
  • How do I exchange my points to get a reward in my Shell GO+ Rewards account?
  • My points balance has not been updated in my Shell GO+ Rewards account.
  • How do I earn points in Shell GO+ Rewards?
  • Why am I missing transactions in my Shell GO+ Rewards account?
  • How do I register for a Shell GO+ Rewards account?
  • What will happen to my existing visits and rewards from the 6th August 2024?
  • How much are my points worth?
  • What’s new in Shell GO+ Rewards.
  • How to delete my Shell GO+ Rewards account?
  • How do I unsubscribe from Shell’s GO+ Rewards Marketing Emails?
  • How do I change the email address for my Shell GO+ Rewards account?
  • How do I order a replacement Shell GO+ Rewards Card and Key Fob?
  • Why has my key fob, my Shell Go+ card and my digital Shell Go+ barcode all got different numbers on them?
  • My Go+ account is showing a free item but you don't have any left. Can I have something else instead?
  • I scanned my Shell Go+ barcode, completed making a payment but forgot to activate an offer. Is there still a way to redeem it?
  • Can I redeem Shell GO+ Rewards if I choose to use a commercial fleet card to pay for a transaction?
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